Delivery, Packaging and Weight

Order Time: 9.01 AM To 4.30 PM  ---> Delivery Time: 5.30 PM To 8.30 PM*

Order Time: 4.31 PM To 9.00 AM  ---> Delivery Time: 9.30 AM To 12.30 PM*

*Above delivery times are subject to availability of Stock of the particular product ordered and as per clause no.7 mention below. 

No Deliveries on Monday.

1) At present we deliver in Municipal Corporation of Greater Mumbai Area. (Mumbai City & Suburban).

2) Minimum order/cart value should be of Rs. 500/- We accept payment only in Indian Currency.

3) The expected time of delivery and Confirmation of order booking will be notified to the customer via email, SMS or Phone call. In case you do not receive a confirmation email, SMS or Phone call, please call our Customer Care No. +91 22 65577720 / 30 to enquire about your order by giving us full details about booking.

4) In case of Bulk Order, Stuffed Fish (Ready to Cook) and Marinated Fish (Ready to Cook) categories products orders cannot be cancelled under any circumstances once booked and confirmed to customer. Customer has to accept it and liable to make full payment as per payment mode option selected by customer.

5) Delivery of the orders will be made only to the address mentioned during the booking. Please ensure the delivery  address and receiver's name and contact no. details for your order is accurate and complete. Change of address can be accepted only of the product which has not left for delivery.

6) For Cash on Delivery payment option customer has to make full payment at the time of delivery.

7) We will not be responsible for not delivering order as per notified time given to customer in situations or circumstances like transport hurdles, traffic conditions, strikes, accident, natural calamity etc. or any other condition which is beyond control of our management. Customer has to accept the delivery and liable to make full payment as per order booking.

8) We do take utmost care and maintain high quality and hygiene while packing your order.

9) We use very good quality packing material to maintain hygiene and freshness of fish and seafood.

10) Net Weight of Cleaned, cut or peeled fish will be less than the actual gross weight of Whole Fish before Cleaning, Cutting or Peeling of fish.

11) Fish/Seafood prices/rates given on this website are as per actual gross weight of Whole Fish before Cleaning, Cutting or Peeling of fish.

12) Due to Cleaning, Cutting or Peeling of fish, Net weight of the product at the time of delivery will be less than the actual Gross Weight of the product at the time of booking, confirmation and updation of the Order.

Please note that since Fish/Seafood Products don't have predefined weights, Actual gross weight of Fish/Seafood may vary from the Order Placed.
 
We will intimate you the final value of your order as per actual gross weight of your Fish/Seafood Ordered (after updation) via SMS or Phone Call before dispatch of your Order. You will receive the final invoice softcopy on your registered email id once your order gets updated. You will have to Pay difference amount (if any) by cash to our delivery staff in case of Online Paid Order and full amount in case of Cash On Delivery order.
 

**Images/Photos of fish/seafood shown in this website are for representation purpose only.